Localized customer service, for world-class customer experiences


Support your customers in their native languages with real-time chat translation and multilingual knowledge base articles. Enable your help desk to go global.

Support your customers in their language

Leverage AI-powered, two-way translation of chats and tickets to serve your global customers, no matter what agents are available.


Help customers help themselves with a translated help center

Boost self-service with a localized knowledge base that delivers the answers customers want, whenever they want them.


Plays nice with your support platform

Lokalise Messages all integrations 1x

Improve your customer service KPIs

Provide multilingual customer support while exceeding your service level, average handle time (AHT), and customer satisfaction (CSAT) targets.


Optimize workforce management

With insights on contact volume per language, you'll know when it’s time to recruit customer service specialists for specific languages.


Lokalise real-time chat and ticket translation

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    Real-time chat

    Lokalise Messages for Intercom

  • Lokalise_for_customer_service_Lokalise_and_Zendesk_chat
    Real-time chat

    Lokalise Messages for Zendesk Chat

  • Lokalise_for_customer_service_Lokalise_and_Zendesk_support

    Lokalise Messages for Zendesk Support

Lokalise knowledge base integrations

Try for free or let us show you how it works.

  • Lokalise_for_customer_service_Lokalise_and_Salesforce
    Knowledge base

    Lokalise for Salesforce

  • Lokalise_for_customer_service_Lokalise_and_Intercom_Articles
    Knowledge base

    Lokalise for Intercom Articles

  • Lokalise_for_customer_service_Lokalise_and_Zendesk_Guide
    Knowledge base

    Lokalise for Zendesk Guide

75% of consumers are more likely to repeat a purchase if customer care is in their native language. Why wait?

Let us show you how it works.